905 Kitchen & Bath

Privacy Policy

905 Kitchen & Bath, Hamilton, Ontario, Canada · Effective October 27, 2026

This page explains what information 905 Kitchen & Bath (“we”) collects when you visit 905kitchenbath.com, fill in our estimate form, call us or email us. It also explains why we use that information and the choices you have. We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect

When you fill in our estimate form:

  • your name, phone number and email address
  • the type of work you need
  • how you heard about us
  • anything you write in the message box, such as your project details, timing or budget

When you call, text or email us: your phone number or email address, your name if you give it, and what you tell us about your project. If we visit your home, we also keep your address, measurements and project photos.

When you browse our website: basic technical information, such as pages visited, approximate location (city level), device and browser type, and the website that sent you. We collect this through the tools listed under “Tools on our website”.

We don’t ask for payment card numbers, government ID or other sensitive information on this website.

Why we use it

  • To answer your request, book a visit and prepare your estimate.
  • To carry out and support your renovation if you hire us, including scheduling, invoices and warranty questions.
  • To learn which advertising and referrals bring people to us, and to improve our website.
  • To protect our forms from spam and abuse.

We only contact you about your request or project. We don’t add you to a mailing list unless you ask us to.

Tools on our website

ToolWhat it doesCookies it may set
Google Analytics 4 (through Google Tag Manager)Counts visits and shows which pages are used and where visitors come from._ga and _ga_…, kept up to 2 years
Google Tag ManagerLoads Google Analytics.None of its own
Google reCAPTCHAChecks that the estimate form is filled in by a person, not a spam robot. Google receives your browser and device information for this check._GRECAPTCHA plus Google security cookies
Umami (privacy-friendly statistics, hosted in Canada by our website manager)Counts page views without identifying you.None
Google Fonts and the Cloudflare cdnjs font libraryLoad the website’s fonts and icons. Your browser connects to Google and Cloudflare to download them.None
Instagram linkOpens our Instagram page if you click it. Instagram’s own policy applies there.Set only on Instagram’s site

You can block or delete cookies in your browser settings; the website still works without them. You can also install Google’s opt-out add-on at tools.google.com/dlpage/gaoptout.

What we never do

  • We never sell or rent your information.
  • We never share it with other businesses for their own marketing.
  • We share it only with service providers we need to run our business, such as our website host (Hostinger), our email provider (Google) and our trusted trades and suppliers for your project, who must keep it confidential and use it only for that purpose, or when the law requires it.

Where it is kept and for how long

  • Storage: your information is kept in our business email, phone and records. Some of our service providers, such as Google and Hostinger, may store data outside Canada, where local laws may allow authorities to access it.
  • If you don’t become a customer: we keep enquiries for up to 2 years, then delete them.
  • If you hire us: we keep project and invoice records for 7 years, as tax law requires, and warranty details for as long as the warranty lasts.

We protect your information with password-protected accounts and limited access, and we use secure (https) connections on our website.

Your choices

You can ask us to:

  • show you the information we have about you
  • correct it
  • delete it, except records we must keep by law

You can also withdraw your consent to being contacted at any time. Send your request to the email below; we reply within 30 days. If you’re not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

Changes

If we change this policy, we’ll post the new version on this page with a new effective date.

Contact

Questions about privacy:

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